Privacy policy FAQs for azul77 players
Your account information is kept for the retention period required by local financial law. After that window closes, we securely delete your personal data. Transaction records tied to withdrawals or disputes may be kept longer depending on where local law permits.
Payment details are encrypted and stored separately from your account profile. We do not store your full payment credentials; instead, we keep a secure token so you can make future deposits without re-entering your banking details each time.
Yes. Open your account settings and select 'Data Request' to download a complete copy of your profile, contact history and transaction logs. We'll prepare the file within five business days and send it to your registered email.
We do not sell your data to third parties. We may use your email or phone to notify you about new games, payment methods or account security updates, but only where local law permits. You can opt out of marketing messages in your notification settings anytime.
We track your login location, device type and betting patterns to spot unusual activity. If we see a suspicious withdrawal or unfamiliar login, we'll email you for verification before processing the request. You can also enable two-factor authentication in account security settings.
We use session cookies to keep you logged in and remember your chip stack, analytics cookies to count visits, and security cookies to detect fraud. You can turn off non-essential cookies in your browser settings without losing access to your account or lobby.
Email our privacy team through the support inbox in your account, or use the contact form in the footer of this page. For disputes that depend on local law, we'll escalate to the appropriate regulatory authority in your region.
